Am I eligible for My Resort Benefits?

MyResortBenefits is open to members who have been granted access to MyResortBenefits by a specific resort and who have been given login instructions through that resort.

Can you tell me more about the MyResortBenefits Program?

Travel Credits are awarded to Eligible Members through their affiliated resort at the resort’s discretion. MyResortBenefits provides Eligible Members with a full-service travel platform allowing members to book travel from start to finish. In addition to discounts on resorts, car rentals and hotels, members may have access to air and even activities that can be booked wherever you’re traveling!

To which travel products can I apply my Travel Credits?

Your Travel Credits can be used to receive additional discounts on hotel, resort, car and activities booked through MyResortBenefits.com.

Why is my discount bigger than the balance of Travel Credits on my profile?

Some participating hotels and resorts give us the ability to apply a deeper discount to hopefully earn your business in the future.

What if my hotel, resort, car or activity reservation is less than the balance of my Travel Credits?

Your remaining Travel Credits will be reflected at the top of your account page, and will be applicable for future bookings while they are still valid. Please note your Travel Credits expire one (1) year from deposit into your account.

Can you tell me more about your cruise program?

MyResortBenefits members may have access to thousands of cruise vacations on many of the leading cruise lines with up to $1,500 in on-board credits.

I am looking for a vacation rental at a specific location and/or time and can’t find it. Can you help me?

With so many vacation options from hotel to resorts to cruise, there are so many ways to vacation with MyResortBenefits. The website is updated throughout the day, please continue to check back to see if your desired date and location becomes available.

What is your cancellation policy?

The fees assessed by MyResortBenefits and any applicable third party travel provider as a result of a cancellation or change are set forth on the Booking Confirmation and apply to all transactions purchased through MyResortBenefits. Please refer to the Booking Conditions for our detailed confirmation policy.

Can I take non-member travel companions?

Yes. As long as you are an Eligible Member, and the reservation is in your name, your companions may accompany you provided that you do not exceed the maximum occupancy allowed for your reservation. Depending on the resort, you may even be permitted to book multiple units at the same time and location so long as you are also traveling.

Do you offer all-inclusive resorts?

Yes, we do. You can find them in the Resort Store on the theMyResortBenefits.com site.

How far in advance do I have to make a reservation to ensure there is availability?

Reservations are made on a first-come, first-served basis, so a location may be available in the morning, but gone by afternoon. If all available units have been reserved, please contact a Vacation Guide at 844-672-0659 who will assist you with finding an alternative location or available date.

** Destinations and travel times are subject to availability. Additional travel costs, mandatory all-inclusive fees, taxes, and other expenses are not included. Additional terms and conditions apply and will be provided at time of booking. Program rules subject to change. See terms and conditions.